Jackie is founder and chair of Cathcart Consulting, a corporate communications and marketing services consultancy specialising in reputation management, agency search and business trouble shooting. Jackie is also PR Week's Agony Aunt, something she suspects may be a career pinnacle. She has more than 40 years' experience in marketing and public relations and has worked in Europe, America and in Asia for global clients including General Motors, Philips and Rolex. She has been Chairman of the UK's Public Relations Consultants Association (PRCA) and was one of the senior industry figures responsible for the introduction of mandatory standards of practice – the Consultancy Management Standard (CMS) - now the global standard for best practice. Jackie was the Geneva-based Communications Director for Rolex. Prior to that she was Executive Vice President, Global Clients, for MSL, the worldwide public relations brand of the Publicis Groupe and Chief Executive of the firm's London office.